The goal of this blog is to bring attention to those horrible interactions but much more importantly to sing the praises of those businesses that go the extra mile to DELIGHT the customer, not to satisfy the customer but to truly DELIGHT them.
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Thursday, January 28, 2016
18 Companies that suck at customer service
CIO magazine just published the 18 best and worst companies in terms of customer support. Not too many surprises on the ones that made the bottom of the list.
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