Shopkeeper shows just how to deal with angry customers - by pulling out samurai sword

Well, I guess the British have a totally different approach to dealing with disgruntled customers....It includes swinging a samurai sword!

A customer planning to pick a fight in his local store got more than he bargained for when the disgruntled store owner pulled out a samurai sword.

The conversation quickly gets heated, with the customer making angry gestures at the other man before rushing towards him.

It is then that the storekeeper fumbles behind his desk and pulls out a samurai sword which he wields at the man.

The terrified man is then seen running out the shop with the sword-wielding staff member on his heels.

It's safe to say that's one store he won't be returning to again.

See the full article here!

Customer Attacks Clerk for Not Smiling Enough

While it is always polite to smile and is always a good thing to do during interactions with customers, apparently failing to smile can prompt some customers to start a physical altercation with you!

54-year-old customer walked into a convenience store for some late-night snacks around dawn on Sunday. The convenience store clerk completed the transaction in a professional manner and handed over the bag, but apparently he was not cheery enough for customer’s liking. The customer left, but then came back moments later and started calling for the clerk from outside the store, demanding that he come out and apologize for being surly and give him the smile he was owed.

The clerk went outside to confront him, and it escalated into an actual fight!

Bottom line, failing to friendly may not only cost you a sell, but apparently you might even get a butt kicking! 

Get the full article now....