Search This Blog

Showing posts with label Samsung. Show all posts
Showing posts with label Samsung. Show all posts

Monday, February 1, 2016

Shout out to Samsung....They get Social Media Management!

Samsung: A Unicycling Kangaroo and a Dragon Phone

There are several lesson's to be learned here:
1. You do not get what you do not ask for! 
2. Don't take yourself too seriously 
3. When a social interaction goes viral....Find a way to capitalize on it! 

As a loyal Samsung customer, Canadian Shane Bennett asked for a free unit of their latest, soon-to-launch phone. To sweeten his offer, he included a drawing of a roaring dragon.
Not surprisingly, Samsung said “no”. But to say thanks, they sent him their drawing of a unicycle-riding kangaroo.
samsung-canada
Shane then shared both messages (and drawings) to Reddit where it went viral. In response, Samsung Canada sent him the phone he asked for – and customized it with his fire-breathing dragon artwork.
Samsung-canada-2