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Monday, February 1, 2016

Shout out to Samsung....They get Social Media Management!

Samsung: A Unicycling Kangaroo and a Dragon Phone

There are several lesson's to be learned here:
1. You do not get what you do not ask for! 
2. Don't take yourself too seriously 
3. When a social interaction goes viral....Find a way to capitalize on it! 

As a loyal Samsung customer, Canadian Shane Bennett asked for a free unit of their latest, soon-to-launch phone. To sweeten his offer, he included a drawing of a roaring dragon.
Not surprisingly, Samsung said “no”. But to say thanks, they sent him their drawing of a unicycle-riding kangaroo.
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Shane then shared both messages (and drawings) to Reddit where it went viral. In response, Samsung Canada sent him the phone he asked for – and customized it with his fire-breathing dragon artwork.
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